Returns/Exchanges/Damage
Returns/Exchanges/Damage:
Should you receive an incorrect order that is James J. Scott, LLC's error contact us immediately and we will ship the correct order in one business day and provide a return shipping label for the original shipment.
Should you have ordered an item in error please contact us and we will provide an Return Material Authorization (RMA). Upon receipt the items will be inspected and if found to be in New condition a refund minus a 25% restocking fee will be issued.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@jjsindustrialvacuumaccessories.com and we will process an insurance claim on your behalf.